Machines and accessories
Innovation & Technology
About us


Answers to frequently asked questions.

On this page, you'll find the answers to frequently asked questions.

Not found the answer to your question on this page? Simply contact us using the contact form on this website.

  • I saw that this tool is already available in New Zealand/Australia/Japan/etc. Will it also be launched in Europe?​

  • Are you planning on launching a XYZ?​

  • I bought a tool from overseas, but it needs repairing/seems to have a defect. Can I still make a claim in Europe?​

  • I live overseas but I really want this tool that is only available in Europe. Can you ship it to me?

  • What do I need to do in order to become an official HiKOKI supplier/retailer/service center?​

  • When will tool XX be available again? ​

  • How much is tool XX? ​

  • Does HiKOKI generally change from 18 to 36 volts for all machines?

  • ​ Is compatibility maintained in the MULTI VOLT system?

  • What are the advantages of the MULTI VOLT technology?

  • How does a brushless motor work?

  • What is KHE?

  • Where is the nearest HiKOKI Dealer or Service Center?

  • Where are HiKOKI accessories manufactured?

  • Where are HiKOKI tools manufactured?

  • What does the name HiKOKI stand for?

  • Why was the brand name changed?

  • Why did Hitachi Group sell Hitachi Koki ?

  • What do I do if I want to make a claim?

Find a Dealer.

Locate a dealer near you and explore our products up close.


Find answers to frequently asked questions.



Find the latest catalogues, leaflets and instruction manuals here.