Machines & Accessories
News
Innovation & Technology
Service
About us
Contact
MyHiKOKI

Warranty

MyHiKOKI

3-year warranty – Reliable power you can count on
Performance requires trust – and that's exactly what we offer you.

HiKOKI stands for uncompromising quality, maximum reliability and tools that really help professionals get ahead. So that you can concentrate fully on your work, we guarantee our support with a strong manufacturer's warranty:

3-year warranty – for all HiKOKI devices, whether used privately or commercially
valid from the date of purchase and with registration on MyHiKOKI

Every HiKOKI power tool is rigorously inspected and tested before delivery – so you can rely on your tool, day after day.
HiKOKI – For those who expect more.

Register now on MyHiKOKI and reap the benefits!

Technical support hotline.

Please contact us by Telephone: +44 2380 732000 or via Email: UK-HiKoki@koki-group.com

Hi5 Warranty

The HiKOKI Hi5 Warranty is an extended warranty scheme that covers cordless brushless tools in the 18V and 36V (Multi-Volt) ranges. This warranty allows you to extend the 3-year heavy-duty warranty by an additional 2 years, ensuring your tools are protected for a total of 5 years. HiKOKI’s warranty reflects their confidence in the durability and performance of their products, from nail guns and combi drills to angle grinders and mitre saws.

The HiKOKI Hi5 Warranty covers:

  • Cordless Brushless Tools: Both 18V and 36V (Multi-Volt) ranges
  • Batteries: 5.0Ah and above, including Multi-Volt batteries.

However, it’s important to note that not all HiKOKI products are eligible for the extended warranty. The following items are covered under the existing 3-year heavy-duty warranty:

  • Corded Tools
  • Brushed Cordless Tools: Such as torches and radios
  • Cordless Gas Nailers and Pneumatic Nailers: Covered by a standard 12-month warranty

The extended warranty is still subject to terms and conditions. Some batteries and tools are not eligible for the extended warranty.

If you have an existing warranty:

Please contact us by Telephone: +44 2380 732000 or via Email: UK-HiKoki@koki-group.com

 

Find a Dealer.

Locate a dealer near you and explore our products up close.

 

FAQs.

Find answers to frequently asked questions.

 

FAQ

Download.

Find the latest catalogues, leaflets and instruction manuals here.